Business Education Is Buying a Franchise Risky? Here's What I Tell My Clients. Buying a franchise is starting a business, and starting a business comes with uncertainty. But there are ways to make a more informed decision, ask better questions, and potentially reduce your risk. By Diana Miller • 5 min read
Business Education We Didn’t Hire Our GM as a GM For someone considering a home service business, I think the useful question is: Who will own sales, who will own service delivery, and what can the business afford while it grows? By Diana Miller • 4 min read
Business Education What Is the Owner’s Job When You Buy a Franchise? When people hear that my husband, Mike, and I own a window cleaning franchise and have a general manager running the day-to-day operations, they sometimes ask, “So what do you do?” By Diana Miller • 3 min read
Business Education Our Franchise Did $450,000 in Year One and Wasn't Profitable. When someone tells me they want to invest in a franchise, I'm not just interested in finding a brand they think sounds exciting. I want to understand what they're actually trying to build. By Diana Miller • 5 min read
